Problem Statement: Graduate Capstone Course

Problem Statement: Graduate Capstone Course

Capstone Program: JKT2: Management and Strategy

State the problem or business need in one or two sentences.  We recommend that you work through this job aid first, Creating an Effective Problem Statement.

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Describe the client/organization by providing some background and describing the context in which the business problem or need occurs.  Do not use the client/organization’s actual name (unless the client is a legal nonprofit with 501 (C3) status). How long in business?  Type of business? Size of business (employees, customers served, approximate annual sales or revenue)? Management structure? Legal structure? Relevant recent events?

When did the organization become aware of the problem?  What actions, if any, have been taken to mitigate the problem?

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Identify the person in the organization (by position or title) that authorized you to resolve the problem:

Job title: Chief, Branch Chief, Sustainment Acquisition Management Office (SAMO)

Optional comments:  Click here to enter text.

What three functional areas might be contributing to the problem?  Describe why you think these functional areas are contributing to (causing)or affected by the problem.  Do not focus on the solution when identifying your functional areas. Recommendation: Complete Step 5 in the Creating an Effective Problem Statement.

The functional areas that are impacted are:  Contracting, Operations, and Legal.

Note: Please refer to the functional area job aid.  Your business functional area should align to one of the functional areas listed.

Important note: Although, the course mentor team must approve your problem statement and may discuss functional areas, please keep in mind that problem approval does not include approval of possible functional areas.  Functional areas emerge after root cause analysis and must be clearly supported in the business proposal. 

Please mail the completed problem statement template to evalcapstone@wgu.edu.

Important note: If you have not already done so, please have the client verification form approved by your client.  You must use the client’s legal (real) name on the client verification form.

We strive to review and respond to your problem statement within three business days after the business day it was received.

If you want to meet with a course mentor to discuss your problem statement, please complete the information below.  After the initial review of your problem statement, a course mentor will contact you to arrange a conference call.

☐ Yes, a conference call is desired.

Course Mentor’s Approval Status: Select one

Date: Click here to enter a date.

Reviewed by: Choose an item.

Comments: Click here to enter text.

Once your problem statement is approved, please use the business report template (located in TaskStream) to format your report.  If the scope of your problem statement changes, you must discuss the change with a Course Mentor to obtain another approval.